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Intermediate

MEM.GEN.S2

S2S2 — Support Specialistmedium0.70draftglobalv1

Equipment Maintenance Technician II (intermediate maintenance technician).

Summary

Equipment Maintenance Technician II (intermediate maintenance technician). Functions with general guidance. Independently conducts routine diagnostics and repairs.

Level — S2 — Support Specialist

Resolves standard inquiries and issues independently within established procedures.

Scope
A defined queue or customer set
Autonomy
General supervision; handles standard cases independently
Complexity
Standard issues within known procedures
Impact
Customer satisfaction for own queue
Decision rights
Resolves standard cases; escalates complex
Leadership
None
Typical experience
1–3 yrs

Core outputs

No core outputs recorded yet.

Adjacent roles

Nearest roles by structural coordinates (level + taxonomy). Distance 0 → 1; each carries its 3-state match band. How coordinates work →

S1
MEM.GEN.S1
Entry
confident0.06
S3
MEM.GEN.S3
Advanced
confident0.06
S4
MEM.GEN.S4
Lead
confident0.11
S5
MEM.GEN.S5
Expert
review0.17
P2
EMR.GEN.P2
Intermediate Support
review0.20
P1
EMR.GEN.P1
Entry Support
review0.26

Components

Responsibilities2

  • Independently conducts routine diagnostics and repairs on standard equipment.commonlevel
  • Updates CMMS and maintains maintenance logs.commonlevel

Tasks3

  • Diagnose equipment issues independently.commonlevel
  • Update maintenance logs accurately.commonlevel
  • Conduct repairs on standard machinery.commonlevel

Skills5

  • Diagnostic skillscommonlevel
  • CMMS proficiencycommonlevel
  • Repair techniquescommonlevel
  • Communicationcommonlevel
  • Problem-solvingcommonlevel

Knowledge5

  • Diagnostic procedurescommonlevel
  • Maintenance softwarecommonlevel
  • Repair methodologiescommonlevel
  • Equipment specificationscommonlevel
  • Team collaborationcommonlevel

competency4

  • Autonomous troubleshootingcommonlevel
  • Time managementcommonlevel
  • Teamworkcommonlevel
  • Adaptability to Changecommonlevel

qualification2

  • Approximately 2–5 years of hands-on maintenance workcommonlevel
  • Proficiency on common equipmentcommonlevel

Title aliases

AliasTypeConfidenceApproved
Manufacturing Equipment Maintenance Specialistcommonmedium0.60—
Mechanical Specialistcommonmedium0.60—
Electrical Specialistcommonmedium0.60—

Classification mappings

O*NET / SOC

  • code=13-0000title=Business & Financial Operations Occupationssource=inferred_from_superfunctionreviewStatus=needs_review