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Senior

ADMI.GEN.S3

S3S3 — Senior Support Specialistmedium0.70draftglobalv1

Experienced support role, often called Senior Administrative Assistant.

Summary

Experienced support role, often called Senior Administrative Assistant. Works independently to manage complex administrative tasks and may mentor junior staff.

Level — S3 — Senior Support Specialist

Handles complex / escalated cases; may guide junior support staff.

Scope
Escalated / complex cases
Autonomy
Limited supervision
Complexity
Complex or non-standard cases
Impact
Resolution quality on the team's hardest cases
Decision rights
Owns escalation resolution within policy
Leadership
Guides junior support informally
Typical experience
3–5 yrs

Core outputs

No core outputs recorded yet.

Adjacent roles

Nearest roles by structural coordinates (level + taxonomy). Distance 0 → 1; each carries its 3-state match band. How coordinates work →

S2
ADMI.GEN.S2
Standard
confident0.06
S4
ADMI.GEN.S4
Advanced
confident0.06
S1
ADMI.GEN.S1
Entry
confident0.11
S5
ADMI.GEN.S5
Lead
confident0.11
S3
CBSAS.GEN.S3
Mid-Level Support
review0.15
M3
ADMI2.GEN.M3
Administrative Services Manager / Office Manager
review0.20

Components

Responsibilities5

  • Manage senior executives’ calendars.commonlevel
  • Organize large-scale meetings or events.commonlevel
  • Draft and format complex documents, reports, and spreadsheets.commonlevel
  • Supervise or train S1/S2 personnel.commonlevel
  • Maintain confidentiality for highly sensitive matters.commonlevel

Tasks5

  • Manage executive calendars.commonlevel
  • Organize meetings and events.commonlevel
  • Draft complex documents.commonlevel
  • Supervise junior staff.commonlevel
  • Maintain confidentiality.commonlevel

Skills8

  • Executive calendar managementcommonlevel
  • Event organizationcommonlevel
  • Document draftingcommonlevel
  • Staff supervisioncommonlevel
  • Confidentiality maintenancecommonlevel
  • Leadershipcommonlevel
  • Advanced MS Office skillscommonlevel
  • Communicationcommonlevel

Knowledge8

  • Executive supportcommonlevel
  • Event planningcommonlevel
  • Document managementcommonlevel
  • Leadership principlescommonlevel
  • Confidentiality protocolscommonlevel
  • Digital toolscommonlevel
  • Staff trainingcommonlevel
  • Advanced administrative procedurescommonlevel

competency5

  • Advanced communicationcommonlevel
  • Leadershipcommonlevel
  • Attention to detailcommonlevel
  • Discretioncommonlevel
  • Digital fluency & adaptabilitycommonlevel

qualification4

  • Bachelor’s degree or equivalent preferredcommonlevel
  • 3–6 years of progressively responsible administrative experiencecommonlevel
  • Advanced proficiency in productivity suitescommonlevel
  • Administrative Professional (CAP) or project management credentialscommonlevel

Title aliases

AliasTypeConfidenceApproved
Senior Administrative Assistant Specialistcommonmedium0.64—
Senior Administrative Assistantcommonmedium0.58—

Classification mappings

O*NET / SOC

  • code=13-0000title=Business & Financial Operations Occupationssource=inferred_from_superfunctionreviewStatus=needs_review