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Administrative Services Manager / Office Manager

ADMI2.GEN.M3

M3M3 — Senior Managermedium0.70draftglobalv1

An M3 Administrative Services Manager oversees all administrative operations for a function or department.

Summary

An M3 Administrative Services Manager oversees all administrative operations for a function or department. They ensure that support services align with business needs and operate smoothly.

Level — M3 — Senior Manager

Leads multiple teams or a sub-function; sets goals and owns cross-team execution.

Scope
Multiple teams or a sub-function
Autonomy
Sets goals within functional strategy
Complexity
Multi-team execution and resourcing trade-offs
Impact
Sub-function outcomes
Decision rights
Owns goals, budget input, and people decisions across teams
Leadership
Manages managers and/or several teams
Typical experience
8–12 yrs

Core outputs

No core outputs recorded yet.

Adjacent roles

Nearest roles by structural coordinates (level + taxonomy). Distance 0 → 1; each carries its 3-state match band. How coordinates work →

Components

Responsibilities4

  • Oversees the full range of office services (procurement, mail, records, reception).commonlevel
  • Manages departmental budgets and forecasts; approves expenditures.commonlevel
  • Implements corporate administrative policies (record retention, confidentiality, facilities standards).commonlevel
  • Supervises administrative staff and may oversee related functions (e.g. payroll support, facilities maintenance).commonlevel

Tasks5

  • Oversee office services.commonlevel
  • Manage budgets and forecasts.commonlevel
  • Implement administrative policies.commonlevel
  • Supervise staff.commonlevel
  • Oversee related functions.commonlevel

Skills8

  • Team managementcommonlevel
  • Budget managementcommonlevel
  • Policy implementationcommonlevel
  • Communicationcommonlevel
  • Organizational planningcommonlevel
  • Business acumencommonlevel
  • Record managementcommonlevel
  • Facilities oversightcommonlevel

Knowledge8

  • Office services managementcommonlevel
  • Budgeting and forecastingcommonlevel
  • Corporate policy implementationcommonlevel
  • Team supervisioncommonlevel
  • Business operationscommonlevel
  • Record retentioncommonlevel
  • Confidentiality protocolscommonlevel
  • Facilities managementcommonlevel

competency4

  • Leadership & Team Managementcommonlevel
  • Communication & Interpersonalcommonlevel
  • Organization & Planningcommonlevel
  • Business acumencommonlevel

qualification4

  • 5–7 years progressive admin experiencecommonlevel
  • Bachelor’s degree in business or related fieldcommonlevel
  • Experience with budget managementcommonlevel
  • Leadership and management trainingcommonlevel

Title aliases

AliasTypeConfidenceApproved
Senior Manager, Administrative Servicescommonmedium0.66
Administrative Services Senior Managercommonmedium0.60
Administrative Services Manager / Office Managercommonmedium0.50

Classification mappings

O*NET / SOC

  • code=11-3012.00title=Administrative Services Managerssource=corpusreviewStatus=approved