Senior Support
CBSAS.GEN.S4
S4S4 — Lead Support Specialistmedium0.70draftglobalv1
The Administrative Assistant at Support Level S4 is a senior administrative professional who provides high-level support with a broad scope and significant autonomy.
Summary
The Administrative Assistant at Support Level S4 is a senior administrative professional who provides high-level support with a broad scope and significant autonomy.
Level — S4 — Lead Support Specialist
Lead specialist: owns process improvement and mentors the support team.
- Scope
- Team process and quality
- Autonomy
- Works independently; owns improvements
- Complexity
- Cross-case patterns and process gaps
- Impact
- Team-level quality and efficiency
- Decision rights
- Owns process and quality decisions for the team
- Leadership
- Mentors and coordinates the support team
- Typical experience
- 5–8 yrs
Core outputs
No core outputs recorded yet.
Adjacent roles
Nearest roles by structural coordinates (level + taxonomy). Distance 0 → 1; each carries its 3-state match band. How coordinates work →
S3
CBSAS.GEN.S3
Mid-Level Support
S2
CBSAS.GEN.S2
Entry Support
S4
ADMI.GEN.S4
Advanced
S3
ADMI.GEN.S3
Senior
S5
ADMI.GEN.S5
Lead
Components
Responsibilities7
- Executive Calendar & Meeting Managementcommonlevel
- High-Level Communication & Correspondencecommonlevel
- Project Coordination & Follow-upcommonlevel
- Information Management & Document Preparationcommonlevel
- Office Administration Leadershipcommonlevel
- Client and Partner Liaisoncommonlevel
- Travel and Event Managementcommonlevel
Tasks3
- Manage executive schedulescommonlevel
- Coordinate high-level projectscommonlevel
- Prepare executive correspondencecommonlevel
Skills8
- Executive schedulingcommonlevel
- Leadershipcommonlevel
- Advanced project managementcommonlevel
- High-level communicationcommonlevel
- Event planningcommonlevel
- Client managementcommonlevel
- Strategic planningcommonlevel
- Advanced problem-solvingcommonlevel
Knowledge8
- Executive office procedurescommonlevel
- Leadership principlescommonlevel
- Advanced communication techniquescommonlevel
- Strategic planningcommonlevel
- Event managementcommonlevel
- Client relationship managementcommonlevel
- Document preparation standardscommonlevel
- Information management systemscommonlevel
competency3
- Autonomy and Discretioncommonlevel
- Leadership and Influencecommonlevel
- Advanced Communication Skillscommonlevel
qualification3
- Typically 5–10+ years of administrative experiencecommonlevel
- A Bachelor’s degree in business administration, communications, or a related fieldcommonlevel
- Experience in executive supportcommonlevel
Title aliases
| Alias | Type | Confidence | Approved |
|---|---|---|---|
| Senior Support | common | medium0.50 | — |
Classification mappings
O*NET / SOC
- code=13-0000title=Business & Financial Operations Occupationssource=inferred_from_superfunctionreviewStatus=needs_review