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Corporate & Business Services Administrative Assistant

CBS.GEN.S1

S1S1 — Support Associatemedium0.70draftglobalv1

Provides critical clerical and organizational support to a department or team, ensuring smooth daily operations.

Summary

Provides critical clerical and organizational support to a department or team, ensuring smooth daily operations.

Level — S1 — Support Associate

Entry support: executes routine, well-defined tasks under close supervision.

Scope
A single task type or queue
Autonomy
Close supervision; follows defined procedures
Complexity
Routine, well-defined requests
Impact
Individual transactions
Decision rights
Acts within scripts; escalates exceptions
Leadership
None
Typical experience
0–1 yrs

Core outputs

No core outputs recorded yet.

Adjacent roles

Nearest roles by structural coordinates (level + taxonomy). Distance 0 → 1; each carries its 3-state match band. How coordinates work →

Components

Responsibilities5

  • Coordinate calendars, schedule appointments, and arrange staff meetingscommonlevel
  • Answer telephone calls, greet visitors, and manage correspondencecommonlevel
  • Maintain filing systems and office suppliescommonlevel
  • Assist in the preparation of reports and presentationscommonlevel
  • Support team members with administrative taskscommonlevel

Tasks5

  • Manage daily office operationscommonlevel
  • Prepare and edit documentscommonlevel
  • Coordinate logistics for meetingscommonlevel
  • Maintain office supply inventorycommonlevel
  • Provide customer supportcommonlevel

Skills5

  • Calendar managementcommonlevel
  • Communicationcommonlevel
  • Microsoft Office proficiencycommonlevel
  • Data entrycommonlevel
  • Multitaskingcommonlevel

Knowledge5

  • Office administrationcommonlevel
  • Basic accounting principlescommonlevel
  • Customer service practicescommonlevel
  • Document managementcommonlevel
  • Organizational procedurescommonlevel

competency5

  • Exceptional organizational and time-management skillscommonlevel
  • Excellent verbal and written communication skillscommonlevel
  • Attention to detailcommonlevel
  • Problem-solving abilitiescommonlevel
  • Customer service orientationcommonlevel

qualification5

  • High school diploma or equivalentcommonlevel
  • Associate’s or bachelor’s degree in Business or Office Administration (preferred)commonlevel
  • Experience with office management softwarecommonlevel
  • Strong organizational skillscommonlevel
  • Excellent communication skillscommonlevel

Title aliases

AliasTypeConfidenceApproved
Corporate & Business Services Administrative Assistantcommonmedium0.60
Entry Supportcommonmedium0.50

Classification mappings

O*NET / SOC

  • code=13-0000title=Business & Financial Operations Occupationssource=inferred_from_superfunctionreviewStatus=needs_review